Privacy Policy

Privacy Policy

This Privacy Policy applies to the online services offered by Alemeno at alemeno.com, its subdomains and alemeno’s app on Google Play Store. These are henceforth collectively known as Services.

Overview

We respect your privacy and strive to provide a safe, secure user experience. This privacy statement sets forth our online data collection and usage policies and practices. By using our services, you consent to the policies and practices described in this statement. Your data will be stored and processed on our servers which may be inside or outside India and your usage of the Services constitutes consent to the transfer of your data out of India. This privacy statement applies solely to the information we collect on alemeno.com

Collection of Information

Personal information provided by you: In some areas of our Services, we request you to provide or submit personal information including your name, email address, telephone number, and any other information from which your identity is discernible. alemeno also collects or may collect demographic information that is not unique to you such as your ZIP code, age, preferences and gender. Example of such a situation could include, but is not limited to when you sign up to use our service,or enter a survey.

Information collected when you use third party services:

For a better experience, and in order to provide our service, we may require you to provide us, either directly or indirectly, with certain personally identifiable information, including but not limited to user name. The information that we request will be retained by us and used as described in this privacy policy.

We may collect, process and store your information associated with your Google account if you choose to sign in using Google. When you sign in to your account with your Google account information, you consent to our collection, storage, and use of the information that you make available to us through your Google account in accordance with this Privacy Policy. This could include your name, email address and phone number associated with your Google account.

Information collected through use of service: We also gather or may gather certain information about your use of our Services, such as what areas you visit and what features you access. Moreover, there is information about your computer hardware and software that is or may be collected by us. This information can include without limitation your IP address, browser type, domain names, access times and referring website addresses and can be used by alemeno as it deems fit.

Retention of Information

Since we believe that inculcating healthy eating habits is a life-long process, we retain indefinitely all the information we gather about you in an effort to make your repeat use with us more efficient, practical, and relevant. You can correct or update your account profile and resume at any time. You may choose to delete your account, following which we will either delete or de-identify the data.

Sharing of information


Communication policy

For opt-in

For a user to receive updates on their services, newsletter and other marketing communication from us over email, Whatsapp, SMS; alemeno follows a opt-in policy .

For opt-in

Every promotional communication from alemeno contains an 'Unsubscribe' link that you can click on to stop receiving any future promotional content from us on your email. It may take upto 7 days for your unsubscription request to be processed.

Transactional: We require to send users transactional communication as this is required for proper functioning of our service. If you wish to discontinue receiving any transactional communication from alemeno, write to us at privacy@alemeno.com .

Cookies and pixel tags

We and third parties with whom we partner, may use cookies, web beacons, pixel tags etc. to collect information regarding your use of alemeno and third party websites. A cookie is a small text file that is stored on your computer that enables us to remember you (for example, as a registered user) and your actions when you visit our website. This helps us remember your preferences and searches, improve your experience (for example, by keeping you logged in), customize content according to your preferences and perform analytics, and assist with security and administrative functions. Cookies may be persistent or stored only during an individual session ,as necessary. A pixel tag is a tiny graphic with a unique identifier embedded invisibly in an email and may be used to track whether the email has been opened and for other analytics.

Most modern browsers will allow you to disable some/all cookies for any website. However, this is not recommended and doing so may interfere with normal functioning of alemeno. If you do not turn cookies off, please make sure you logout when you finish using a shared computer.

Security of information

We have implemented generally accepted industry standards in terms of security measures to protect your information on alemeno.

While we try our best to safeguard information, there may be factors beyond our control that may result in unwanted disclosure of information. We assume no liability or responsibility for disclosure of your information due to causes beyond our control.

In order to keep personal information secure, you must not share your password or other security information (for example, unique keys) of your alemeno account with anyone. If you are using a shared computer or device, please make sure you logout after every use. If we receive instructions using your email and password, we will consider that the instructions have been authorized by you.

No Guarantees

While this Privacy Policy states our standards for maintenance of data and we will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of data.

Changes to this Privacy Policy

We may make changes to this Policy from time to time. We may notify you of substantial changes to this Policy either by posting a prominent announcement on our Services and/or by sending a message to the e-mail address you have provided to us. You are advised to refer to this page to know about our latest Privacy Policy.